When something's wrong, fix it fast

Trigger-based case creation

When a monitoring alert fires or a periodic review uncovers a gap, Mesh ID automatically opens a remediation case. No manual triage needed.

• Adverse media and sanctions hits open cases automatically

  Monitoring alerts flow directly into remediation workflows. No manual handoff between screening and case management.
• Expired or missing documents flagged with deadline tracking

  Document expiry triggers a case before it becomes a breach. Deadlines are tracked and escalated if not resolved in time.
• Manual case creation for ad-hoc compliance issues

  Not every issue comes from an automated alert. Compliance teams can open a case manually and work it through the same structured workflow.
• All cases linked to the client record and full history

  Every remediation case sits alongside the client's onboarding record, previous reviews, and prior cases. Full context, always visible.

• Collect updated documents or statements from the client directly

  Send a targeted request through the client portal. Clients upload directly. No email chains, no attachments, no lost files.
• Internal notes and decisions captured at every step

  Every analyst action, note, and decision is recorded in the case timeline. The rationale is there when the regulator asks.
• Escalation to senior reviewer with one action

  When a case needs a second pair of eyes, escalate it in one click. The senior reviewer sees the full history and can act immediately.
• Close with a documented outcome: cleared, restricted, or exited

  Every case closes with a recorded decision and rationale. Cleared, restricted, or exited. The outcome is part of the client's permanent record.

Structured investigation workflow

Remediation is not a one-step process. Mesh ID gives compliance teams a clear path: collect, review, escalate if needed, and close with documented rationale.