Moving to digital onboarding touches compliance, IT, operations, and management all at once. Requirements shift. Departments disagree. Without a clear process, implementation drags. We built the Onboarding App so you don't have to figure it out alone.
The reality.
Replacing PDFs and integrating core systems touches compliance, IT, operations, and management. Every department has opinions. Requirements change mid-project. Without a structured process, implementation drags on for months.
Our answer.
We built a structured onboarding experience that guides your team through every step of getting live. Wizard-style, department-aware, with a clear view of where you are and what comes next.
Configure your first journeys inside the Onboarding App using the wizard interface. Entity types, requirements, and providers are all set up in one guided flow.
Access a library of ready-to-go smart forms covering every common onboarding scenario. Pick the ones that match your entity types and activate them immediately.
See exactly where your implementation stands at any point. Every completed step is logged. Nothing falls through the cracks.
Multiple people from different departments can work inside the Onboarding App at the same time. Compliance, IT, and operations all in one place.
Need a custom smartform? The Onboarding App includes a structured process for requesting, reviewing, and approving new forms. Faster and better organised than before.
Mesh ID's implementation team is embedded in the process. Not on a ticketing system. Directly accessible through the app at every step.
Guided setup.
The Onboarding App breaks your implementation into clear phases. Each step has a clear owner, a clear deliverable, and a clear next step. No ambiguity about what needs to happen.
Ready-to-go forms.
The smartform library means you don't start from scratch. Common entity types are already covered. Pick the form that fits, attach it to a journey in the builder, and it is live. New forms requested through the app go through a structured development process with clear timelines.
The Onboarding App is included for every new Mesh ID customer. See how it works.
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